Emma Wicker
Overview
6
6
years of professional experience
Work History
Server
Hagy's Catfish Hotel
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Hagy's Catfish Hotel
05.2018 - Current
- Greeted customers entering the restaurant and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Pharmacy Technician
Michie Pharmacy
10.2020 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
Education
Bachelor of Science - Psychology
University of North Alabama
Florence, AL12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Strong Multitasker
Timeline
Server
Hagy's Catfish Hotel
05.2021 - Current
Pharmacy Technician
Michie Pharmacy
10.2020 - 12.2022
Cashier
Hagy's Catfish Hotel
05.2018 - Current
Bachelor of Science - Psychology
University of North Alabama