Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Williams

Whitewater

Summary

Adept at multitasking and customer engagement, I leveraged my strong work ethic at Geneva National Turf Smokehouse to enhance guest satisfaction significantly. Skilled in cash handling and problem-solving, I consistently delivered exceptional service, collaborating effectively with teams to ensure efficient operations and positive dining experiences.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

Geneva National Turf Smokehouse
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server/Hostess

Ol Wisco Bar and Grill
06.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

Panera Bread
09.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - Early Childhood Education

UW Whitewater
Whitewater, Wi
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Team collaboration
  • Suggestive selling
  • Multitasking
  • Adaptable and flexible
  • Problem-solving
  • High energy and stamina
  • Cool under pressure
  • Excellent communication

Timeline

Server

Geneva National Turf Smokehouse
08.2024 - Current

Server/Hostess

Ol Wisco Bar and Grill
06.2023 - 08.2024

Cashier

Panera Bread
09.2021 - 02.2022

No Degree - Early Childhood Education

UW Whitewater

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Emma Williams