Emma Zimmerman
Newton
Summary
Dynamic Shift Supervisor at Braums Ice Cream And Dairy, skilled in cash handling and employee training. Enhanced customer satisfaction through effective complaint resolution and optimized labor allocation during peak hours. Proven ability to manage staff and ensure workplace safety, contributing to a positive and efficient work environment.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Braums Ice Cream And Dairy
08.2020 - Current
- Oversaw daily operations to maintain seamless workflow.
- Trained new staff on customer service standards and operational procedures.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Collaborated with management to optimize scheduling and labor allocation for peak hours.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
Sedgwick High School
Sedgwick, KSSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
Timeline
Shift Supervisor
Braums Ice Cream And Dairy
08.2020 - Current
Sedgwick High School
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