Emma Grace Burton
Charleston,SC
Overview
4
4
years of professional experience
Work History
Barista
Clerks Coffee Company
Charleston, SC
01.2023 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
Barista
Starbucks
Charleston / Greenville, SC
10.2021 - 07.2023
- I worked at a Starbucks location in Greenville and relocated to a Starbucks in Charleston, and essentially performed the same tasks as listed above for my current barista position at Clerks.
Intern
Record Stop
Charleston, SC
09.2022 - 05.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, CDs, and records.
- Processed, packaged, and shipped online orders.
- Updated the inventory on the website.
- Assisted with event planning, support, and execution of virtual and in-person engagements.
Shift Supervisor
Corner Bagel Deli
Anderson, SC
09.2020 - 09.2021
- Coordinated with other departments to ensure smooth workflow between shifts.
- Provided on-the-job training to new staff members.
- Performed cash-handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assisted upper management with daily operations to meet standards of service and quality.
Education
High School Diploma -
T.L. Hanna High School
Anderson, SC06-2021
Bachelor of Arts - Arts Management / Concentration in The Music Ind.
College of Charleston
Charleston, SCSkills
- Recordkeeping
- Spreadsheet tracking
- Interpersonal and Social Skills
- Attention to Detail
- Administrative Support
- Tech-Savvy
- Quick Learner
- Cash Handling
Affiliations
- I also serve on the senior leadership team at 1770 Records, where I've played a key role in organizing various events, including the 1770 Boat Show and the 1770 Showcase at Music Farm.
Accomplishments
- I have consistently maintained a 3.9 GPA across all my semesters and have been named to the President's List each semester.
Timeline
Barista
Clerks Coffee Company
01.2023 - Current
Intern
Record Stop
09.2022 - 05.2023
Barista
Starbucks
10.2021 - 07.2023
Shift Supervisor
Corner Bagel Deli
09.2020 - 09.2021
High School Diploma -
T.L. Hanna High School
Bachelor of Arts - Arts Management / Concentration in The Music Ind.
College of Charleston
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