Emma Grace Johnson
Conway,SC
Summary
Dependable Team Member successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Chick-fil-A
05.2021 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
Associate of Science - Education
Horry-Georgetown Technical College
Conway, SC05.2025
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2023
Skills
- Guest Relations
- Taking Orders
- High-Volume Environments
- Professional Relationships
- Customer Engagement
- Guest Satisfaction
- Sweeping and Mopping
- Collaborative Relationships
Timeline
Restaurant Team Member
Chick-fil-A
05.2021 - Current
Associate of Science - Education
Horry-Georgetown Technical College
High School Diploma -
Carolina Forest High School
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