Emmalee Santos
Tacoma,WA
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Starbucks Barista
Starbucks
Tacoma, WA
11.2024 - 01.2025
- Recommended pastries and sandwiches to pair with customers' beverages.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Restocked product displays based on demand and projected sales.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Cashier
Garden City Nursery
Bentonville, Arkakansas
04.2023 - 05.2023
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer questions and provided store information.
Education
GED -
Arkansas Youth Challenge Program
Little Rock, AR12-2022
Skills
- Customer service
- Time management
- Conflict resolution
- Effective communication
- Attention to detail
- Multitasking and organization
- Active listener
- Basic math
- Product merchandising
- Food safety compliance
Languages
English
Full Professional
Spanish
Limited
Certification
- CPR Certified
- First AID Certified
- Food Safety Certified
Timeline
Starbucks Barista
Starbucks
11.2024 - 01.2025
Cashier
Garden City Nursery
04.2023 - 05.2023
GED -
Arkansas Youth Challenge Program