Summary
Overview
Work History
Education
Skills
Activities
Coursework
Timeline
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Emmaleigh Huffman

Mars

Summary

Versatile Geek Squad Agent at Best Buy with a proven track record in hardware and software troubleshooting. Expert in technology setup and configuration, I excel in problem-solving and team collaboration, consistently enhancing customer satisfaction and loyalty. Committed to delivering efficient solutions that resolve issues and improve the overall customer experience.

Overview

2
2
years of professional experience

Work History

Geek Squad Agent

Best Buy
Cranberry twp.
03.2024 - Current
  • Provided technical support, such as troubleshooting and repair issues, for customers.
  • Provided customer service by providing timely service and service queues.
  • Provided solutions to resolve customer issues efficiently.
  • Collaborated with team members to enhance customer experience.
  • Developed customer relationships and ensured satisfaction with services.

Education

Bachelor of Computer and Information Systems - Computer Information Systems

Robert Morris University
Moon Township, PA
05.2028

Diploma -

Mars Area High School
Mars, PA
06.2024

Skills

  • Microsoft Office Suite
  • Hardware & Software Troubleshooting
  • Technology Setup & Configuration
  • Decision Support Systems
  • Team Collaboration
  • Problem-Solving

Activities

Top Secret Colonials, 08/24, Present

Coursework

  • Foundation of Information System Management
  • Foundation of Information Technology
  • Introduction to Cybersecurity
  • Operating systems
  • Decision Support Systems
  • System Analysis and Design

Timeline

Geek Squad Agent

Best Buy
03.2024 - Current

Bachelor of Computer and Information Systems - Computer Information Systems

Robert Morris University

Diploma -

Mars Area High School

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