Emmalia Schultz
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Private Nanny
Self Employed
02.2022 - 08.2023
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Monitored and recorded schedules to maintain sleeping, eating, and play routines for children.
Server
Truk't Tacos
09.2018 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Server
Steak N Shake
05.2016 - 01.2019
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Hononegah High School
Rockton, IL12.2017
Skills
- Dining Customer Service
- Food Preparation and Safety
- Bill Computation
- Food Sales and Promotion
- Sales Techniques
- Pos Operation
Timeline
Private Nanny
Self Employed
02.2022 - 08.2023
Server
Truk't Tacos
09.2018 - 10.2019
Server
Steak N Shake
05.2016 - 01.2019
High School Diploma -
Hononegah High School
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