Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmalise Houston

ENTERPRISE,Alabama

Summary

Organized waitress with experience in busy restaurant environments. Efficient in rapid table turnover, boosting volume and increasing sales opportunities. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Waitress

McLin's Restaurant
01.2022 - 01.2024
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Enterprise Country Club
11.2021 - 01.2022
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Hostess, Waitress, Manager

PoFolks Restaurant
04.2019 - 08.2021
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Waitress

Santa Fe Cattle Company
11.2019 - 03.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Education

Art Education (P-12) - Education

Troy University
Troy, AL
12.2026

Skills

  • High-volume Dining
  • Guest Relations Management
  • Order Accuracy
  • Customer Service
  • Menu Memorization
  • Adaptability
  • Positive attitude
  • Memory retention

Timeline

Waitress

McLin's Restaurant
01.2022 - 01.2024

Server

Enterprise Country Club
11.2021 - 01.2022

Waitress

Santa Fe Cattle Company
11.2019 - 03.2020

Hostess, Waitress, Manager

PoFolks Restaurant
04.2019 - 08.2021

Art Education (P-12) - Education

Troy University
Emmalise Houston