Dedicated customer service professional with expertise in complaint resolution, adaptability, and attention to detail. Committed to enhancing customer satisfaction and fostering loyalty through effective communication and support.
Work History
Customer Service Cashier
1 Year 5 Months
Raising Cane's | 01.2023 - 06.2024
Processed customer transactions efficiently using point-of-sale systems.
Maintained cleanliness and organization of cash register area to ensure operational efficiency.
Resolved customer inquiries and complaints promptly, fostering positive experiences.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Collaborated with team members to streamline service delivery during peak hours.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Bachelor of Arts - Communication Studies
California State University Long Beach | Long Beach, CA | 05-2028
Dean's List Fall 2024
Dean's List Fall 2025
Relevant Coursework: Essentials of Argumentation
Relevant Coursework: Persuasive Speaking
Relevant Coursework: Essentials of Public Speaking