Emmanuel Montalvo
Lynn,MA
Summary
Excellent customer service The ability to quickly learn new concepts and skills. Good computer skills Bilingual
Developed administrative skills in fast-paced office environment with focus on efficiency and accuracy. Skilled in managing schedules, coordinating meetings, and handling correspondence. Seeking to transition into new field where these abilities can drive operational success and support team objectives.
Overview
1
1
year of professional experience
Work History
Secretary
James J Carrigan Law Offices
01.2022 - 01.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Phone Survey Representative
North Shore Workers Community Fund
01.2022 - 01.2023
- Collaborated closely with others to develop new surveys and questionnaires, test survey links and proofread documentation.
- Created and implemented procedures to obtain required information and support research goals.
- Reviewed, classified and recorded survey data in preparation for computer analysis.
- Adhered to strict confidentiality protocols, protecting sensitive information and maintaining respondent trust.
Education
High School - English as a Second Language
Lynn English HS
Lynn, MA01.2020
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Calendar management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
Timeline
Secretary
James J Carrigan Law Offices
01.2022 - 01.2023
Phone Survey Representative
North Shore Workers Community Fund
01.2022 - 01.2023
High School - English as a Second Language
Lynn English HS
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