Emmanuel Anene
Brownsburg,IN
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. I have impacted my companies sales plan by approaching customers and making sure they're satisfied with their needs. Using a database called workspace I interact with customers online regarding their orders to make sure they're happy with their shopping experience.
Overview
2
2
years of professional experience
Work History
Stocker/Salesperson
Lowes
Indianapolis, IN
04.2022 - 03.2024
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Arranged merchandise in an attractive manner to promote sales.
- Stocked shelves with newly arrived products.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided customer service by answering questions about product location, price and availability.
- Ensured that all products were labeled properly before stocking the shelves.
Sales Associate
Walmart
Indianapolis, IN
11.2021 - 02.2022
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Assisted customers with product selection, sizing and styling.
- Assisted customers in locating merchandise on the sales floor.
- Regularly checked inventory levels of existing stock to determine reorder needs.
- Responded quickly to customer inquiries regarding product availability or pricing information.
Education
High School Diploma -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Customer Complaint Resolution
- Problem-solving abilities
- Customer Needs Assessment
- Goal-Oriented
- Client Relations
Timeline
Stocker/Salesperson
Lowes
04.2022 - 03.2024
Sales Associate
Walmart
11.2021 - 02.2022
High School Diploma -
Ivy Tech Community College of Indiana
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