Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Emmanuel Aragon

San Diego

Summary

Dynamic IT Technician with a proven track record at Google, excelling in network optimization and hardware maintenance. Skilled in desktop technical support and remote troubleshooting, I enhance user experience through effective problem resolution and training. Committed to improving system efficiency and empowering staff with essential IT tools.

Developed in fast-paced IT environment, bringing critical thinking and problem-solving skills to new challenges. Facilitated user support and managed hardware and software issues, ensuring smooth operation and client satisfaction. Seeking to transition into new field, leveraging technical expertise and solution-oriented approach.

Adaptable and resourceful with positive outlook and knack for troubleshooting technical issues. Possesses foundational knowledge of computer systems and networks, paired with skills in hardware installation and software configuration. Committed to leveraging technology to ensure seamless operations and enhance user experience.

Overview

1
1
year of professional experience

Work History

IT Technician

Corovan
01.2024 - Current
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.

IT Technician

Google
05.2025 - 06.2025
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Improved network efficiency by optimizing configurations and implementing necessary update
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.

Education

High School Diploma -

San Diego Mesa College
San Diego, CA
05-2025

Skills

  • Desktop technical support
  • Hardware installation
  • Technical support
  • Software configuration
  • Network troubleshooting
  • Remote support

Languages

Spanish
Professional Working

Software

Studying software engineering

Timeline

IT Technician

Google
05.2025 - 06.2025

IT Technician

Corovan
01.2024 - Current

High School Diploma -

San Diego Mesa College
Emmanuel Aragon