Emmanuel Dakitse-Benissan
Straight Talk & Verizon
Galesburg,IL
3
Languages
1
Certification
6
years of professional experience
Work History
Sales Representative
1 Year 1 Month- Build relationships with customers to understand their tech needs and recommend complete, top-down solutions
- Process new line activations, device upgrades, number transfers, and trade-ins using Verizon systems
- Maintain up-to-date knowledge of the latest smartphones, tablets, smartwatches, and broadband offerings
- Assist with visual merchandising, inventory management, and cash handling.
- Generate additional leads through local community involvement, off-site promotional events, and outbound calls to existing customers
Security Guard
5 Months- Conduct regular patrols of the premises, including parking lots, office buildings, and entry points, to identify potential risks.
- Monitor and operate surveillance cameras and alarm systems to ensure real-time awareness of security conditions.
- Respond promptly to alarms, disturbances, and emergencies, ensuring the safety of employees and visitors.
- Enforce security protocols, including verifying IDs, controlling building access, and managing visitor logs.
- Perform routine inspections of doors, windows, and equipment to prevent unauthorized access or damage.
- Prepare detailed incident reports and maintain accurate logs of daily activities and observations.
- Provide clear guidance to employees and visitors on safety protocols and emergency procedures.
- Assist in evacuations or other emergency actions when necessary.
Appointment Setter
8 Months- Contact homeowners via phone calls, digital leads, or in-person retail/door-to-door settings.
- Ask basic questions about power bills and home ownership to see if solar fits the client.
- Share simple facts about money savings and clean energy benefits.
- Book firm dates and times for solar consultants to present full proposals.
- Update customer information accurately in the company CRM software.
- Clear, friendly speaking and active listening skills.
Truck Driver Helper
5 Months- Help the driver take beer, liquor, and other beverage cases or kegs off the truck at each retail stop
- Move products into store coolers, storage rooms, or shelves using handcarts and power jacks
- Check truck inventory counts before departure, organize product placement, and assist with navigation or paperwork.
- Help clean, organize, or load the warehouse when daily delivery routes are finished
Automotive Care Technician
5 Months- Change oil, install and balance tires, test and replace batteries, and check vital fluid levels.
- Mounting, balancing, repairing, and rotating tires.
- Testing battery health and installing new car batteries.
- Greet customers, write up service orders, answer phone calls, and process checkouts at the register.
- Keep the work area clean, organized, and compliant with safety guidelines
- Become certified to use powered shop tools, lifts, and lowering equipment.
Youth Referee
1 Year 4 Months- Officiate youth games while keeping play safe, fair, and developmentally appropriate
- Greet coaches, explain rule modifications, and maintain professional conduct with spectators
- Arrive early (approx. 30 minutes prior), inspect fields or courts for safety, and handle basic equipment setup and teardown
- Document and report any injuries or behavioral issues according to YMCA safety plans
- Must demonstrate a high level of maturity, patience, dependability, sound judgment and the desire to work with all ages.
Electronics Sales Rep
6 Months- Help customers compare and purchase TVs, computers, laptops, tablets, phones, and cameras
- Manage inventory and sales for video game consoles (PlayStation, Xbox, Nintendo), physical games, and movies
- Assist with phone activations, sell prepaid cards, and stock headphones, chargers, and cases
- Regularly unpack shipments, update displays, and ensure high-value items are secure
- The department handles troubleshooting for basic issues and processes exchanges or returns for tech items.
Education
Some College - Business and Social Skills
Some College - Information Technology
High School Diploma or Equivalent - General Studies
Skills
Customer relationship building
Communication skills
Sales presentations
Product and service knowledge
Cold calling
Appointment setting
Product recommendations
Customer assistance
Security license
Certification
- CPR certified
- Perc license
Additional Information
Bilingual
Awe (Ghanaian language) -Fluent
English -Fluent
Timeline
Sales Representative
Straight Talk & Verizon
06.2025 - 07.2026Read More
Security Guard
Allied Universal
05.2025 - 10.2025Read More
Appointment Setter
Blue Raven Solar
10.2024 - 06.2025Read More
Truck Driver Helper
Euclid Beverages
05.2024 - 10.2024Read More
Automotive Care Technician
Walmart
09.2023 - 02.2024Read More
Youth Referee
YMCA
04.2021 - 08.2022Read More
Electronics Sales Rep
Walmart
08.2020 - 02.2021Read More
Galesburg High School
High School Diploma or Equivalent from General Studies
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Carl Sandburg
Some College from Business and Social Skills
Read More
Carl Sandburg
Some College from Information Technology
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