Hardworking and reliable leader, focused on going above and beyond to support team and serve customers. Trained in leadership but specializing in servant leadership. Motivated to continue to learn and grow as a leader.
Overview
11
11
years of professional experience
Work History
CERTIFIED LIFE COACH
Allfruitful
05.2021 - Current
Facilitated skills development through individual coaching sessions.
Coached clients from trauma-informed model rooted in setting tangible, realistic, and measurable goals.
Worked collaboratively with clients to develop and consistently update personal growth plans, identify goals, and document action steps.
Coordinated client appointments and managed all client scheduling.
Helped individuals set realistic goals and establish plans to achieve each target.
PEST CONTROL TECHNICIAN
Me. Beez Pest Control
08.2018 - Current
Met with customers to explain services, inquire about existing problems, and optimize pest control plans.
Applied appropriate pesticides according to schedule, safety guidelines, and product label instructions.
Handled, mixed, and applied chemicals and protected customers' homes from infestations.
Advised customers on actions, products, and services to eliminate and prevent different types of pests.
Contacted customers to schedule service appointments and respond to problems.
Walked building perimeters and property to spot various pest issues, including spiders, mice, and moles.
Set new traps for pests such as mice, ground beetles and spiders to minimize the customer's issues.
Regularly cleaned truck and organized supplies to maintain high level of performance during challenging schedule demands.
Used chemical solutions, gases and powders to kill undesirable pests and prevent their intrusion into the customer's home or business environment.
Inspected customer property to identify pest control needs and infestations.
Documented activities in full, including chemicals used, pests found, and recommended actions.
Engaging in low and high ticket sales to customers for quality pest control prevention.
BARISTA
Starbucks
04.2014 - 05.2018
Welcomed customers, highlighted specials or new items on menu, answered questions, and accepted orders and payments.
Maintained clean and sanitized workstation and complied with health and safety guidelines.
Made and served specialty coffee and tea beverages.
Greeted and interacted with new and regular customers.
Learned about brewing methods, beverage blends, food preparation, and presentation techniques to improve customer service and product quality.
Cleaned and restocked work and dining areas, sanitized equipment and utensils.
Ground and blended coffee beans, brewed coffee and tea, prepared sandwiches and baked goods and served items to customers.
Prepared beverage and food products in compliance with company recipes and guidelines.
Adhered to recipes and presentations for food and beverage items and contributed to positive team environment.
Connected with customers and gave each person positive experience to promote long-term loyalty.
Education
High School Diploma - undefined
Cathedral City High School
Cathedral City, CA
06.2013
Skills
Serve customer needs
Teamwork
Coordination
Task prioritization
Verbal communication
Analytical thinking
Customer relations
Problem-solving
Prioritization
ADDITIONAL INFORMATION
Voluntary pastoral and personal assistant to Pastors, Coaches, and Public Speakers for over +4 years.
Leading and developing leaders so they can reach their full potential and find their purpose.
Building a culture that attracts and retain people.