EMMANUEL GERON
Lakemoor,IL
Summary
Proactive Store Owner with extensive experience in managing daily operations, leading high-performing teams, and fostering strong client relationships. Proven success in enhancing customer satisfaction through efficient processes and exceptional service. Skilled in small business operations, customer relations, and effective communication.
Overview
13
13
years of professional experience
Work History
Owner
Bella Sleep
09.2021 - 06.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner
MATTRESS INC
09.2019 - 08.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Store
Premier Furniture
05.2011 - 09.2019
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Education
Business
University of Illinois At Chicago
Chicago, ILAssociate of Arts - Liberal Arts And Sciences
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.1983
High School Diploma -
Gordon Tech Highschool
Chicago, IL06.1981
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Accomplishments
was in the top ten of every employer in yearly sales in every year since bring in retail furniture, but i always had great team members that made me shine.
numismatist
i am a collector of fine coins and rarities
Languages
Greek
Professional Working
Italian
Elementary
Spanish
Elementary
Timeline
Owner
Bella Sleep
09.2021 - 06.2024
Owner
MATTRESS INC
09.2019 - 08.2022
Store
Premier Furniture
05.2011 - 09.2019
Business
University of Illinois At Chicago
Associate of Arts - Liberal Arts And Sciences
City Colleges of Chicago - Wilbur Wright College
High School Diploma -
Gordon Tech Highschool
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