Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Emmanuel Gilles

Emmanuel Gilles

Brooklyn,NY

Summary

Dynamic and dedicated professional with extensive experience in high-volume restaurants like Outback Steakhouse. Proven ability to enhance guest satisfaction through exceptional customer service and strong multitasking skills. A reliable team player, adept at managing bar inventory and training staff, ensuring a seamless dining experience.

Overview

7
7
years of professional experience

Work History

Bartender

Outback Steakhouse
03.2023 - 02.2024
  • Prepared and served a variety of beverages, ensuring high-quality standards.
  • Managed bar inventory, restocking supplies to maintain optimal levels.
  • Provided exceptional customer service, enhancing guest satisfaction and retention.
  • Collaborated with kitchen staff to synchronize food and drink orders efficiently.

Server

Imani Caribbean Kitchen & Bar
04.2021 - 03.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to ensure order accuracy and customer satisfaction.
  • Assisted in training new servers on menu items and service protocols.

Server

T.G.I. FRIDAY'S - Bar & Restaurant
03.2017 - 02.2020
  • Provided exceptional customer service to enhance guest satisfaction and ensure repeat business.
  • Assisted in maintaining cleanliness and organization of dining areas to promote a welcoming environment.
  • Collaborated with kitchen staff to accurately relay orders and accommodate dietary restrictions.
  • Learned menu items thoroughly to provide detailed descriptions and recommendations to guests.

Education

None - Software Engineering

Transfotech Academy
New York, NY

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Clear and effective communication

Timeline

Bartender

Outback Steakhouse
03.2023 - 02.2024

Server

Imani Caribbean Kitchen & Bar
04.2021 - 03.2023

Server

T.G.I. FRIDAY'S - Bar & Restaurant
03.2017 - 02.2020

None - Software Engineering

Transfotech Academy