Emmanuel Guardado Mendez
Brownsburg,IN
Summary
Knowledgeable Desired Position with solid background in managing detailed operations. Demonstrated ability to improve and streamline processes, contributing to team efficiency. Proven track record of leveraging organizational skills and keen attention to detail to deliver high-quality results.
Overview
21
21
years of professional experience
Work History
Detail Manager
Andy Mohr Ford
Plainfield Indiana
11.2004 - Current
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
- Developed and implemented quality assurance procedures to maintain vehicle standards and customer satisfaction.
- Trained new team members on operational workflows and best practices for detail service excellence.
- Coordinated with service teams to streamline vehicle preparation for delivery, enhancing turnaround times.
- Oversaw daily operations of detailing department, ensuring adherence to safety and procedural guidelines.
- Monitored equipment maintenance schedules, reducing downtime and improving operational efficiency.
- Evaluated team performance regularly, providing constructive feedback to foster professional growth and accountability.
- Led initiatives to enhance customer experience through personalized detailing services and follow-up communication.
- Inspected finished work to verify employee compliance with detailing standards.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Managed team of Number personnel focused on providing expert detailing services to Type customers.
- Tracked income, labor and expenses via Software spreadsheets and generated weekly reports.
- Established clear lines of communication between detail team members and other departments within the organization for seamless cooperation during projects requiring cross-functional collaboration.
- Resolved customer complaints promptly and professionally, retaining business relationships while upholding company reputation.
- Stayed current on industry trends and advancements in automotive detailing technology through continuous learning opportunities such as workshops or seminars.
- Assisted sales representatives in creating custom detailing packages tailored specifically to individual client needs.
- Ensured adherence to local environmental regulations regarding water usage or waste disposal practices during detailing operations.
- Collaborated with sales staff to upsell additional services to customers, increasing overall revenue for the department.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms on a regular basis.
Education
High School Diploma -
North Central High School
Indianapolis Languages
Spanish
Native or Bilingual
Timeline
Detail Manager
Andy Mohr Ford
11.2004 - Current
High School Diploma -
North Central High School