Summary
Overview
Work History
Education
Skills
Certification
Timeline
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EMMANUEL NJINYA

Bowie,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

IT Support Specialist

T&N Reliable Nursing Care
06.2017 - Current
  • Administered and maintained network systems, servers, and workstations using Window operating systems
  • Provided technical support for 100 users on Sandata issues for aides over the phone or in person daily.
  • Managed network security by installing, configuring, and updating antivirus and firewall software such as RAT, Worm, and Trojan
  • Documented support interactions for future reference.
  • Administered user accounts and permissions in Active Directory, ensuring proper access rights and security protocols.

Education

A.A.S - Information Technology

Prince George's Community College

Certificate in Network System Administration -

Prince George's Community College

Skills

  • Computer Troubleshooting
  • Operating Systems (Windows, Linux)
  • Microsoft Office (Word, Excel, PowerPoint)
  • Collaborative Team Player
  • Fluent (English & French)
  • Closing Tickets
  • Helpdesk Call Support
  • Friendly and Patient

Certification

  • Certified AWS Cloud Practitioner, Amazon - May 14, 2022- May 14, 2025

Timeline

IT Support Specialist

T&N Reliable Nursing Care
06.2017 - Current

A.A.S - Information Technology

Prince George's Community College

Certificate in Network System Administration -

Prince George's Community College

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EMMANUEL NJINYA