Emmanuel Owusu-Afriyie
Myrtle Beach,United States
Summary
Results-driven professional with expertise in Managerial, compliance, and customer engagement. Proven track record of enhancing operational workflows and driving sales success through strategic relationship management and effective problem solving.
Overview
13
13
years of professional experience
Work History
SERVICE PROJECT COORDINATOR
Lowes Home Improvement
02.2025 - Current
- Problem Solving: Serve as the main point of contact, managing inquiries, providing updates, and resolving issues.
- Scheduling and logistics: Coordinate service calls, arrange deliveries, project timelines and ensure providers meet timelines.
- Administrative support: Prepare project documents (proposals, reports, contracts) and maintain organized project files.
- Task Management: Track task progress, identify blockers, and ensure smooth handoffs between team members.
- Procurement: Order necessary equipment and supplies for job sites.
- Compliance: Ensure all project documentation, permits, and safety practices are followed
PRO SALES SPECIALIST
Lowes Home Improvement
04.2023 - 02.2025
- Training and assisting co-workers with Home improvement Sales and Product knowledge.
- I manage the day to day sales and deliveries for construction companies and Individual contractors.
- I execute orders and projects in my area of focus using sales order software.
- I am responsible for giving expert explanations on the specifications and features of a home improvement products or service to existing or potential customers, with the goal of closing a sale.
- I provide exceptional consultative services to customers and confirm their needs are met.
- I am responsible for the conversion of leads/prospects to customers, generating and building strategic customer relationships.
SALES SPECIALIST (SPECIALTY)
Lowes Home Improvement
04.2020 - 04.2023
- Training and assisting new associates and co-workers in developing new skills and knowledge in sales and home improvement products.
- Building sale Quotes and closing installation sales contracts.
- I assisted customers and built customer relations by assisting with their daily purchases.
- I was part of annual and periodic inventory Team
Assistant Retail Manager
Stand Firm Motors Limited
08.2015 - 08.2017
- I supervised and supported the sales personnel with the daily customer services
- I was engaged in periodic traveling, procurement purchasing merchandise for the store.
- I was responsible for keeping records of the daily sales records and the periodic accounting duties.
Business Management Teacher
Aduman Senior High School
08.2013 - 08.2015
- I taught the 2015 final year Business students and achieved the second best subject for the year.
- I taught second year two Business Students.
- I served as an acting secretary to the staff.
Education
Master of Science - International Economics And Finance
UNIVERSITY OF MACERATA
Macerata,Italy07-2020
Master of Science - International Economics
Nicholaus Copernicus University
Torun, Poland07-2019
Master of Science - International Finance
University of Angers
Angers, France02-2019
Bachelor of Science - Business Administration And Management
University of Education, Winneba - Kumasi
Kumasi, Ghana07-2014
High School Diploma -
Asanteman Senior High School
Kumasi, Ghana06-2009
Skills
- Managerial and Supervisory Skills
- Customer relation skills
- Organizational skills
- Communication skills
- Problem solving skills
- Bargaining skills
- Information Technology and AI
Languages
French
Limited Working
Italian
Limited Working
References
- Stephanie Koons, Stephanie.koons@lowes.com, Lowes Home Improvement Inc, 1000 Lowes Blvd, Mooresville,NC 28117.
- Matt Pate, ASM PRO SERVICES, matt.pate@store.lowes.com, Lowes Home Improvement Inc, 8672 Hwy 17 Bypass S., Myrtle Beach, SC, 29588, United States
- Professor Nicoletta Marinelli, University of Macerata, nicoletta.marinelli@unimc.it, Via Crescimbeni 32, Macerata, 62100, Italy
- Isaac Owusu Afriyie, General Manager, Standfirm Motors, isakowusu@gmail.com, P.O. Box SE 139, Suame, 00233, Ghana
- Isaac Asafoadjei, Immediate Supervisor, Business Department, Aduman Senior High School, +233 244 613516, P.O. Box SE 983, Suame, 00233, Ghana
Timeline
SERVICE PROJECT COORDINATOR
Lowes Home Improvement
02.2025 - Current
PRO SALES SPECIALIST
Lowes Home Improvement
04.2023 - 02.2025
SALES SPECIALIST (SPECIALTY)
Lowes Home Improvement
04.2020 - 04.2023
Assistant Retail Manager
Stand Firm Motors Limited
08.2015 - 08.2017
Business Management Teacher
Aduman Senior High School
08.2013 - 08.2015
Master of Science - International Economics And Finance
UNIVERSITY OF MACERATA
Master of Science - International Economics
Nicholaus Copernicus University
Master of Science - International Finance
University of Angers
Bachelor of Science - Business Administration And Management
University of Education, Winneba - Kumasi
High School Diploma -
Asanteman Senior High School