Emmanuel Perez Escalona
Dallas
Summary
Professional in branch management with strong expertise in operations and team leadership. Skilled in customer service, financial oversight, and staff development. Adept at fostering collaboration and driving results. Reliable, adaptable, and focused on meeting organizational goals.
Overview
9
9
years of professional experience
Work History
Assistant Branch Manager
Republic Finance
Cedar Hill, TX
04.2025 - Current
- Led daily branch operations, ensuring compliance with company policies and procedures.
- Mentored junior staff, enhancing team performance and customer service skills.
- Streamlined loan processing workflows, improving efficiency and reducing turnaround times.
- Developed training programs for new hires, fostering a culture of continuous learning.
- Analyzed branch performance metrics, identifying areas for improvement and implementing strategic changes.
- Collaborated with management to develop marketing strategies that increased client engagement and retention.
Playtime Coordinator
Pet Paradise
Irving, TX
05.2022 - 12.2023
- Used teamwork and communication with the rest of my coworkers to ensure daily tasks are completed effectively.
- Took action in moments where fast thinking was necessary, such as assigning roles and tasks to improve the company's performance.
Personal Assistant
Personal Assistant for David Roc Hance
Dallas, TX
05.2021 - 06.2022
- Adapted to employer's schedule in order to perform any urgent task as needed.
- Used problem-solving skills to overcome obstacles and meet deadlines.
- Employed flexibility being able to perform basic office tasks and go beyond by reaching out to leads and helping employer get new clients.
Office Assistant
Office Assistant
Dallas, TX
01.2018 - 12.2018
- Organize data to insure effectiveness in the office.
- Improved office efficiency by organizing and maintaining financial records, ensuring timely access to critical information for decision-making.
- Provide aid in auditing projects for small businesses through the use of QuickBooks.
Education
Bachelor of Arts - Business Administration
Austin College
Sherman, Tx05-2024
Skills
- Data Entry
- Banking
- Operations management
- Business development
- Team development
- Account management
- Staff education and training
- Account analysis
Accomplishments
- Received Employee Of The Month for exemplary performance and recognition for the highest numbers in the company.
Timeline
Assistant Branch Manager
Republic Finance
04.2025 - Current
Playtime Coordinator
Pet Paradise
05.2022 - 12.2023
Personal Assistant
Personal Assistant for David Roc Hance
05.2021 - 06.2022
Office Assistant
Office Assistant
01.2018 - 12.2018
Bachelor of Arts - Business Administration
Austin College