Emmanuel Peterson
Winter Park,FL
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and can quickly understand any task presented. Has a love for guest connections and putting the needs of the team above my own. Thrive in pressure situations and has a love for going beyond what is required. Seeking opportunities to improve professionally and find new skills to excel with.
Overview
4
4
years of professional experience
Work History
Service Specialist/Trainer
Chick-fil-A
Winter Park, FL
04.2023 - Current
- Took orders, prepared foods and processed payments in full service establishment
- Trained and mentored new employees to maximize performance of our team
- Answering phone calls to answer guest questions, take pickup orders, and to take catering orders
- Counting money for the use of cashiers
Trainer
Chick-fil-A
Winter Park, FL
05.2020 - 05.2022
- Training future employees to excel in their future positions
- Distributing task to employees during closing
- Leading all closing responsibilities
- Took orders, prepared food, and processed payments in full service establishment
Education
Bachelor of Science - Game Design
Full Sail University
Winter Park, FL05-2024
Skills
- Customer Service
- Complaint resolution
- Problem-Solving
- Training and mentoring
- Positive Attitude
- Computer Skills
- Game Design
- Task Management
- Web Design
- Assigning Task
Timeline
Service Specialist/Trainer
Chick-fil-A
04.2023 - Current
Trainer
Chick-fil-A
05.2020 - 05.2022
Bachelor of Science - Game Design
Full Sail University