Emmanuel Rodriguez
Brooklyn,NY
Summary
Dynamic and results-driven professional with extensive experience at Starbucks, excelling in cash handling and customer service. Proven ability to train and lead teams while maintaining high standards of inventory control. Bilingual in Spanish and English, adept at multitasking in fast-paced environments to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2025 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling processes, ensuring precision in financial operations.
Barista
Starbucks
02.2024 - 05.2025
- Organized and maintained workspace to maximize productivity.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Fast Food Worker
White Castle
03.2023 - 03.2024
- Processed orders on POS system and accepted cash and charge payments.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Trained newly hired employees on routine tasks and customer service.
Education
High School Diploma -
Edward R Murrow
1600 Avenue L Brooklyn, NY 11230 United StatesSkills
Inventory control and record keeping
Cash handling expertise
Fluent Spanish
Fluent English
Multitask
Time oriented
Timeline
Shift Supervisor
Starbucks
03.2025 - Current
Barista
Starbucks
02.2024 - 05.2025
Fast Food Worker
White Castle
03.2023 - 03.2024
High School Diploma -
Edward R Murrow