Emmanuel Theodat
New York,NY
Summary
Results-driven customer success and business development professional with extensive experience in driving revenue growth through innovative social media promotions. Proven track record in cultivating strong client relationships and utilizing exceptional communication skills to identify actionable insights for effective marketing strategies. Committed to enhancing team performance by providing robust support in data administration, customer follow-up, and campaign management.
Overview
6
6
years of professional experience
Work History
Partnership Specialist
Copyleaks
New York, USA
11.2023 - Current
- Work closely with cross-functional teams including engineering, design, sales, and marketing to drive the product development process from conception to launch
- Gather customer feedback through various channels and use it to enhance the product
- Act as the voice of the customer within the organization, advocating for their needs and preferences
- Gather and analyze market trends, competition, and consumer feedback to make informed decisions about product features, pricing, and positioning
Enterprise Sales Development Representative
Copyleaks
New York, USA
01.2023 - 11.2023
- Proactively seek new business opportunities and build trusting relationships with prospects to drive top-of-the-funnel lead generation for enterprise account executives
- Generate leads by nurturing prospects and identifying their needs, suggesting appropriate services and solutions
- Update and manage activities, opportunities, and account information
- Assist the sales team in managing RFPs, RFQs, RFIs
Channel Partnership Associate
Impact.com
New York, USA
03.2022 - 09.2022
- Held product demonstrations, provided continuous contact, and enabled new business acquisition
- Established and maintained strong relationships with partners, facilitating effective troubleshooting and upselling opportunities
- Secured 15 new clients within six months
- Utilized research and critical thinking abilities to conduct competitor analysis, evaluate market and industry trends, and specific competitors to overcome objections and identify opportunities
- Developed a comprehensive understanding of the affiliate marketing space and Impact’s platform, enabling the creation and delivery of detailed product demonstrations
Business Development Representative
TraceLink
North Reading, USA
06.2019 - 08.2021
- Conducted business development activities, including client outreach, pipeline management, lead generation, and customer follow-up, resulting in the acquisition of over 50 new clients and sales exceeding $2M
- Excelled in customer success, utilizing interpersonal communication skills to nurture strong relationships with enterprise accounts, resolve issues, and facilitate opportunities for upselling
- Supported marketing operations and activities, providing actionable insights from customer feedback and sales discussions to assist in the development of optimally targeted marketing campaigns
- Served as a team leader due to my status as the longest-tenured BDR, mentoring, training, and coaching new hires on system usage, Salesforce administration, and business development best practices
Education
Bachelor of Arts (BA) - Marketing, Sports Management
Assumption College
Skills
- Social Media Management
- Project management
- Strategic Marketing Planning
- Client-Focused Sales Expertise
- Data-Driven Marketing Campaigns
- Prospective Client Outreach
- Team Management
- Analytical Problem Solving
- Market Research
Languages
- English, Native
- Haitian Creole, Professional Fluency
Timeline
Partnership Specialist
Copyleaks
11.2023 - Current
Enterprise Sales Development Representative
Copyleaks
01.2023 - 11.2023
Channel Partnership Associate
Impact.com
03.2022 - 09.2022
Business Development Representative
TraceLink
06.2019 - 08.2021
Bachelor of Arts (BA) - Marketing, Sports Management
Assumption College
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