Emmanuel Trujillo
Fresno,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Looking forward to leverage my skills to help your company be as successful as possible.
Overview
10
10
years of professional experience
Work History
Sales Representative
Pacific Auto Center
07.2021 - 12.2024
- Completed 100% of sales quota regularly.
- Set up interviews via phone call, text or emails.
- Had detailed conversations with customers about vehicles and product before coming in.
- Ask questions about customers needs and wants, would then fulfill requirements.
- Used CRM systems to close deals in regular basis.
Appointment Setter/ Closer
Home Innovation
01.2020 - 06.2021
- Made anywhere from 200 to 300 Cold Calls Daily
- Set appointments with salespeople and potential customers.
- Addressed client inquiries and updated database information.
- Handled complaints and questions, and re-directed calls to other team members.
- Scheduled and confirmed appointments and meetings before showing up.
Sales Associate
Creative Tile
10.2014 - 01.2020
- Answered customer questions about sizing, look, maintenance and cost.
- Accurately processed purchase orders, took payments over the phone and would properly store credit card information.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Attended many different product meetings throughout the years to better sales.
Education
06.2014
Skills
- Sales closing
- Bilingual could read and write English and Spanish
- Excellent Customer Service
- Ability to prioritize and organize
- Lead prospecting
- Sales consultation
- Network development
- Prospecting and telemarketing
- Cold calling
- On-site product demonstrations
- Product and service knowledge
- Coachable
Timeline
Sales Representative - Pacific Auto Center
07.2021 - 12.2024
Appointment Setter/ Closer - Home Innovation
01.2020 - 06.2021
Sales Associate - Creative Tile
10.2014 - 01.2020
Sunnyside Highschool - ,
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