EMMANUEL UZOMA
Silver Spring,MD
Summary
I am an enthusiastic server looking to expand my career. Versed in managing high-volume shifts with attention to detail and concise communication. Engages with guests to answer menu questions and resolve issues. Delivers top-quality service with timely food delivery and attentive table management. A friendly Server with a record of personable and professional hospitality service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift. I have 6 years of restaurant experience, which helps me stay on top of demands in fast-paced environments. In order to effectively use slow periods; Maintains organized, clean and safe work areas with diligent attention to important details.
Overview
8
8
years of professional experience
Work History
SERVER
SILVER DINER
Rockville, MD
01.2019 - 04.2025
- Demonstrated hospitality and customer service while greeting tables.
- Explained details for new menu items and daily specials.
- Delivered food and beverages promptly to customers.
- Adhered to state liquor regulations to serve alcohol safely.
- Trained new servers in company policies, guest service standards and best practices.
- Informed customers of ingredients and allergens to support sensible menu choices.
- Followed safety, sanitization and food handling guidelines.
- Communicated professionally with customers, colleagues and supervisors.
- Processed credit card transactions, gift cards and cash payments.
- Entered orders into the computer system to coordinate with kitchen staff.
- Restocked service stations to maximize available
- Collaborated with kitchen staff to ensure timely order delivery.
- Processed customer payments accurately and efficiently using POS systems.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
SERVER
KPOT KOREAN BBQ
Rockville, MD
03.2021 - 12.2021
Supervisor/Bread and sub artist
Subway
01.2017 - 03.2018
- Sandwich sub shop
Education
noncredit Studies -
Montgomery College
Takoma ParkSkills
- Team member
- Operation POS
- Positive and professional
- Calm demeanor
- Food Safety oversight
- Menu item recommendation
- Hospitality and accommodation
- Customer relationship management
- Team collaboration
- Conflict resolution
Timeline
SERVER
KPOT KOREAN BBQ
03.2021 - 12.2021
SERVER
SILVER DINER
01.2019 - 04.2025
Supervisor/Bread and sub artist
Subway
01.2017 - 03.2018
noncredit Studies -
Montgomery College