Emmanuel Angelo Amoyan
24637 Santa Clara St, Hayward,CA
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success.
Overview
12
12
years of professional experience
Work History
Supervisor
Costco
03.2020 - Current
- Ensured compliance with policies and safety standards during daily operations.
- Enhanced customer service through effective training and mentoring of team members.
- Conducted performance evaluations, fostering team productivity with constructive feedback.
- Streamlined department operations for efficient workflow and timely task completion.
- Facilitated communication across departments, improving collaboration and overall productivity.
- Resolved customer issues promptly, significantly increasing satisfaction and retention rates.
Team Lead
Dicks Sporing Goods
06.2016 - 01.2020
- Increased workflow efficiency by leading operational strategy execution.
- Trained team members on essential job task techniques for success.
- Boosted customer satisfaction through timely project completion and quality standards.
- Resolved customer issues proactively, implementing effective corrective actions.
- Managed location openings and closings to maximize operational success.
- Coordinated cross-functional efforts to align projects with company objectives.
Golf Cart Attendant
Hayward Area Recreation and Park District
01.2014 - 01.2019
- Enhanced guest satisfaction through timely delivery of golf carts.
- Ensured operational readiness and cleanliness of all golf carts.
- Supported patrons with navigation and operation of golf carts.
- Delivered outstanding customer
- Trained new employees on safety and operational procedures.
Education
High School Diploma -
Hayward High School
Hayward, CASkills
- Training and mentoring
- Goal oriented
- Staff development
- Relationship building
- Policy enforcement
- Customer service
Languages
Tagalog
Native or Bilingual
Timeline
Supervisor
Costco
03.2020 - Current
Team Lead
Dicks Sporing Goods
06.2016 - 01.2020
Golf Cart Attendant
Hayward Area Recreation and Park District
01.2014 - 01.2019
High School Diploma -
Hayward High School