Emmanuel D. Perez
Los Angeles,CA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
8
8
years of professional experience
Work History
Games Attendant
- Was responsible for acting as a salesperson, selling skill games to peak guests over 50 daily by explaining rules, offering encouragement, asking for replays, and presenting prizes with enthusiasm in compliance with corporate regulations and procedures
- At the end of their shift, game attendants must handle cash correctly and keep an even count.
Operations Coordinator
Bay Cities Packaging
01.2021 - 10.2022
- Assisted the production team with all tasks connected to, overall equipment efficiency and downtime, quality defects/costs, NCRs by department, on-time delivery, machine Center Capacity, and new tooling and purging inventory and plant production was all reported to the Plant Manager, Production supervisors, and plant workers
- Created Word/Excel files as needed to help the company maintain track of important information or notice changes
- Inventory audits and critical reports were performed monthly
- Monthly CIP meetings for machine operators and assistants were scheduled and managed with the support of the lead production supervisor and the Maintenance Department to increase productivity, efficiency, safety, and quality
- Participated in and attended daily production meetings
- Provided guidance based on LEAN ideas to enhance each machine center's operating standards to meet cost, quality, and service objectives
- Any unusual performance or quality concerns were reported to production supervisors and the plant manager
- Obeyed all Company policies and procedures, particularly those about safety and housekeeping
- Completed and took part in additional tasks and projects as assigned by the plant manager.
- Helped trained monthly over 100 employees
Cake Decorator & Clerk
Bristol Farms
11.2014 - 01.2021
- Prepared cakes, icings, and any other goods required for decorating and adhered to the requirements outlined in the Cake Production Guidelines
- Decorated all cakes within the time frame stated for all customer orders
- Decorated cookies, cakes, cupcakes, and other baked products for the bakery counter and display
- As needed, assisted the Bakery Manager
- Duties involved product packing and servicing consumers at the counter as well as customer service and cash register assistance as required
- Also, answering the phone, took phone orders, and responded to daily emails.
Education
Bachelor of Science - Business Administration, Management
California State University
Los Angeles, CA05.2021
Degree of Associate of Science - Business Administration
Los Angeles City College
Los Angeles, CA12.2019
Skills
- Phone, 10-key, and basic computer skills, Windows
- Computer skills: Operating systems, Word Excel, PowerPoint, Photo Editing, Software, Installation, Scanning
- Project Scheduling
- Strategic Goals
- Operations and Procedural Knowledge
- Team Relationships
- Administrative Management Abilities
- Desktops, Laptops, and Mobile Devices
- Customer Feedback
- Improve Performance
- Greeting Visitors
- Customer Care
- Office Supplies and Inventory
- Appointment Coordination
- Coordination of Administrative Activities
- Event Coordination
Hobbies
Raised $800 while volunteering at Los Angeles Pride, AIDS Walk LA June 2010
Languages
English
Full Professional
Spanish
Full Professional
Charity
I was a member of the City Of Hope cancer charity for seven years, donating weekly and volunteering at a few of their information pop-ups in Los Angeles. Between November 2014 and January 2021
Timeline
Operations Coordinator
Bay Cities Packaging
01.2021 - 10.2022
Cake Decorator & Clerk
Bristol Farms
11.2014 - 01.2021
Games Attendant
Bachelor of Science - Business Administration, Management
California State University
Degree of Associate of Science - Business Administration
Los Angeles City College
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