Emmanuella Louis
Orlando
Summary
Dedicated front desk associate with strong customer service skills. Recognized for resolving issues efficiently while ensuring a safe and welcoming environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Associate
EOS fitness
Port Saint Lucie
08.2025 - Current
- Delivered exceptional service to customers through face-to-face and phone interactions, enhancing overall customer experience.
- Collaborated with diverse coworkers to address product and service issues, fostering a supportive work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available.
- Completed day-to-day duties accurately and efficiently.
- Addressed customer requests and inquiries, contributing to increased satisfaction levels.
Private Nanny
Nannylane
Port Saint Lucie
12.2024 - Current
- Supervised daily activities and routines for multiple children.
- Prepared nutritious meals catering to dietary restrictions.
- Organized educational games and activities to promote learning.
- Ensured a safe and nurturing environment for children's development.
- Coordinated schedules for playdates, appointments, and extracurricular activities to ensure children engaged in diverse experiences.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Created personalized care plans addressing individual child needs to support development and well-being.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Provided supervision and guidance to ensure safety of children in all situations.
- Managed household duties including laundry, grocery shopping, and light housekeeping tasks.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Regularly updated parents on child progress and concerns to maintain open communication and collaboration in care.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Prepared meals according to dietary needs of the family's children.
Front Desk
CVS
Port Saint Lucie
11.2023 - 07.2024
- Executed day-to-day duties with precision, ensuring smooth front desk operations.
- Proposed and implemented creative solutions that improved team collaboration and service delivery.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Front Desk Associate
Walamrt
Port Saint Lucie
07.2023 - 10.2023
- Received recognition from management for delivering exceptional customer service that enhanced guest satisfaction.
- Managed inventory and supplies to maintain material availability for seamless front desk operations.
- Updated and maintained databases with current information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated a variety of machinery and tools safely and efficiently.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL12-2027
High School Diploma -
Treasure Coast Highschool
Port Saint Lucie05-2025
Associate of Arts - Health Science
Indian River State College
Ft. Pierce, FL05-2025
Skills
- Patient Care & Communication: Strong ability to interact with patients of all ages in a friendly, professional manner
- Front Desk Support
- Multitasking & Time Management: Able to manage multiple responsibilities efficiently in busy settings
- Billing Assistance
- Front desk operations
- Team Collaboration: Works well with team members to ensure smooth daily operations
- Sanitation & Safety Awareness: Knowledge of maintaining clean, safe environments and following hygiene protocols
- Adaptability & Willingness to Learn: Quick learner with the ability to cross-train and take on new responsibilities
Certification
- CPR
Education
- Have take all pre-req health care college courses
- Anatomy and physiology 1 and 2
- Biology 1
- Nutrition
-Chemistry 1
Timeline
Front Desk Associate
EOS fitness
08.2025 - Current
Private Nanny
Nannylane
12.2024 - Current
Front Desk
CVS
11.2023 - 07.2024
Front Desk Associate
Walamrt
07.2023 - 10.2023
Bachelor of Science - Health Sciences
University of Central Florida
High School Diploma -
Treasure Coast Highschool
Associate of Arts - Health Science
Indian River State College