EMMA TAYLOR STERN
Sherman Oaks,CA
Summary
As a singer-songwriter and NYU graduate, I am seeking a server position to extend my creativity through customer engagement. I am a friendly, outgoing and energetic team player with hard-working and driven nature.
Overview
6
6
years of professional experience
Work History
Server
Bluestone Lane
05.2023 - Current
- Responsible for all things front of house- greeting customers, taking orders, closing.
- This is a quick turnover, fast paced, high order volume grab & go coffee shop that requires a lot of multitasking capability and patience
- All duties are always completed with enthusiasm and a smile
Lead Server
Bistro Jolie
07.2021 - 03.2022
- Performed management duties including opening the restaurant, speaking to customers to ensure satisfaction, making proper voids and comps when needed, writing closing shift notes for upper management and stepping in as sole server for all shifts
Server
Blu Jam Café
01.2019 - 03.2020
- Responsible for ensuring complete customer satisfaction at high paced brunch restaurant while serving 50+ guests a day with quick turnovers
- Guided customers and suggested menu items while providing excellent, attentive service as well as taking on barista duties when needed
Server
Two Hands Cafe
01.2018 - 12.2018
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner
- Guided guests through menu, took orders, opened and closed the cafe and took on barista duties when needed.
Front of House Server
Uplifters Kitchen
06.2017 - 09.2018
- Responsible for front of house duties at farm to table café with daily tasks including taking food and drink orders, bringing food out to customers, and preparing takeout orders while ensuring complete customer satisfaction.
Front of House
Barista, The Smile To Go
01.2018 - 05.2018
- Front of house duties included taking and preparing food and drink orders, ringing up customers, closing and opening store, and working with fellow team members in order to ensure that all customers had smiles on their faces
Education
Bachelor of Arts -
NYU Clive Davis Institute of Record Music
New York, NY2018
High School Diploma -
Sierra Canyon School
Chatsworth, CA2015
Skills
- Food Handlers Certificate
- Detail oriented
- Barista training
- Speedy and Efficient
- Multitasking Ability
- Excellent Customer Service Skills
- Friendly and Outgoing
- POS systems
- Full Service Dining
Training
- POS Knowledge: Aloha, Toast, Square, Clover
- Counter Culture Coffee Training & Stumptown Coffee Training
Timeline
Server
Bluestone Lane
05.2023 - Current
Lead Server
Bistro Jolie
07.2021 - 03.2022
Server
Blu Jam Café
01.2019 - 03.2020
Server
Two Hands Cafe
01.2018 - 12.2018
Front of House
Barista, The Smile To Go
01.2018 - 05.2018
Front of House Server
Uplifters Kitchen
06.2017 - 09.2018
Bachelor of Arts -
NYU Clive Davis Institute of Record Music
High School Diploma -
Sierra Canyon School
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