Emmeline LeCompte
Houston
Summary
Dynamic retail professional with expertise in customer service, team leadership, and operational efficiency. Proven ability to enhance team productivity and drive customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Manager
NTB-National Tire & Battery
11041 IH-10 W, Houston Tx, 77029 346-427-0647
10.2025 - Current
- Handle cash and customer service in a fast-paced retail environment. Skills: Team leadership, payroll management, retail operations, customer service, cash handling, merchandising.
- Assisted in resolving customer inquiries and complaints, enhancing overall satisfaction levels.
- Collaborated with management to streamline scheduling processes and improve staff productivity.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Restaurant Manager
MJ's Restaurant
9603 Broadway St. Houston,tx 77584
07.2024 - 12.2025
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed staff recruitment, training, and performance evaluations to enhance team productivity.
- Developed and implemented operational strategies to improve customer satisfaction and service efficiency.
- Analyzed financial reports to identify trends and adjust inventory management practices effectively.
- Coordinated marketing initiatives that increased brand awareness and drove sales growth.
- Implemented new technology systems for order processing, streamlining workflow across front-of-house operations.
- Carefully interviewed, selected, trained, and supervised staff.
Merchandise Manager
Dollar General Store
Houston, TX
07.2023 - 11.2025
- Directed merchandise planning and inventory management to optimize product availability.
- Analyzed sales trends to inform purchasing decisions and promotional strategies.
- Collaborated with team members to enhance visual merchandising standards across store displays.
- Oversaw training programs for staff on product knowledge and customer engagement techniques.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Bar Manager
Buffalo Wild Wings
5875 Fairmont Pkwy, Houston Tx, 77505 281-487-0440
03.2021 - 01.2024
- Managed daily bar operations to ensure optimal service and customer satisfaction.
- Trained and mentored bartenders on beverage preparation and service standards.
- Developed and implemented inventory control processes to minimize waste and reduce costs.
- Established new cocktail recipes, enhancing menu variety and guest experience.
Appointment Scheduler
Aveda Salon and Spa
Houston, TX
06.2022 - 01.2023
- Scheduled appointments for clients, optimizing daily calendar and enhancing service efficiency.
- Managed client communications, fostering relationships and ensuring satisfaction with services.
- Coordinated with team members to streamline workflow and reduce scheduling conflicts.
Education
High School Diploma -
Clements High School
Sugar Land, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Staff training and development
- Retail operations
- Sales strategies
Timeline
Assistant Manager
NTB-National Tire & Battery
10.2025 - Current
Restaurant Manager
MJ's Restaurant
07.2024 - 12.2025
Merchandise Manager
Dollar General Store
07.2023 - 11.2025
Appointment Scheduler
Aveda Salon and Spa
06.2022 - 01.2023
Bar Manager
Buffalo Wild Wings
03.2021 - 01.2024
High School Diploma -
Clements High School