Emmett Armstrong
Portsmouth,NH
Summary
Dynamic leader with expertise in operations management and team development, honed at Target. Successfully managed teams of up to 50, driving sales and ensuring inventory accuracy. Skilled in relationship building and problem resolution, achieving a 25% increase in efficiency. Proven track record in executing merchandising plans and fostering high-performance cultures. Heavy background in Logistics, space management, and order fulfillment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Team Leader (Assistant Store Manager)
Target
South Portland, ME
10.2023 - Current
- Salaried management role overseeing daily operations, inventory accuracy, and team performance for areas like stocking, backroom, and logistics
- Manage backroom, sales floor, inbound, and replenishment processes to ensure products are in stock, correctly priced, and well-presented.
- Lead teams to drive sales, manage fulfillment, execute merchandising plans, and ensure guest satisfaction, often acting as a Leader on Duty (LOD).
- Lead, coached, and trained department managers and team members, fostering a culture of high performance, safety, and efficiency.
- Managed a team of 6 Department Managers as direct reports
- Managed a team of 50 team members who directly reported to department managers
- Utilized tools to strategize daily/weekly workloads, including revisions, transitions, and sales plans, ensuring the store is guest-ready.
- Drive sales by leading fulfillment teams (pick, pack, ship) to meet accuracy and speed standards.
- Oversee food safety standards, safety procedures, and inventory management.
- Analyze reporting, identify gaps in performance, and develop action plans.
- Weekly schedule writing for multiple departments and 50+ Team Members
- Interviewing and hiring of new Team Members
Inbound/Outbound Operations Manager
Target
Somersworth, NH
12.2019 - 10.2023
- Lead the unloading of daily trucks, sorting, and stocking of merchandise, ensuring the backroom is safe, organized, and compliant.
- Responsible for organization standards of vehicles and pallets on unload line
- Stacked, wrapped, and flew pallets of transitional freight onto steel shelves in our warehouse
- Managed all backroom Logistics
- Maintained/organized steel shelves of pallet stock using power equipment
- Ensure inventory accuracy through proper receiving processes, inventory management, and timely merchandising
- Helped close skill gaps through development and coaching
- Planned daily/weekly workloads, assign tasks based on shipment volume and guest traffic patterns
- Partner with other leaders to align on business priorities, such as sales-floor, merchandising, and guest-ready standards.
- Oversaw a team of 20
- Oversaw all outbound Fulfillment orders
- Received and unloaded fresh food deliveries
- Responsible for daily backroom audits
- Pallet jack, power jack, wave, and pallet stacker trained/certified
Manager
Badgers Island Smoke and Sundries
Kittery, ME
03.2016 - 03.2019
- Daily beer, beverage, and wine orders
- Daily inventory and product ordering
- Imputing daily invoices and cash reports
- Unpacking, pricing, and merchandising deliveries
- Responsible for fixture and merchandise sets
- Weekly scheduling and payroll
- Daily cash deposits
- Responsible for the hiring and training of employees
- Managed a team of 10 people
- Led total store inventory quarterly
Education
High School Diploma -
R.W. Traip Academy
Kittery, ME06.2013
Skills
- Inventory control
- Relationship building and management
- Goals and performance
- Operations management
- Team development
- Business development and planning
- Execution of merchandising plans
- Problem resolution
- Inventory control
- Employee scheduling
- Workflow planning
Certification
Power Jack and Pallet stacker Certification
CRP Certified
Food Safety Certified
Timeline
Executive Team Leader (Assistant Store Manager)
Target
10.2023 - Current
Inbound/Outbound Operations Manager
Target
12.2019 - 10.2023
Manager
Badgers Island Smoke and Sundries
03.2016 - 03.2019
High School Diploma -
R.W. Traip Academy