Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emmett Kline-Lawson

Harrisonburg,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Server

Rocktown Kitchen
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Maintenance Crew Member

Regal Cinemas
03.2021 - 10.2022
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
  • Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.

Team Leader

Regal Cinemas
03.2019 - 10.2022
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Education

Bachelors Of Political Science - Political Science

James Madison University
Harrisonburg, VA

Associates Of Arts And Sciences - Transfer Degree

Blue Ridge Community College
Weyers Cave, VA
12.2023

Advanced Diploma - General Studies

Spotswood High School
Penn Laird, VA
05.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention
  • Sales expertise
  • Sales Techniques
  • Performance Improvement
  • Guest Relations Management
  • Relationship Management
  • Regulatory Compliance
  • Team Player
  • Reliable and Responsible
  • Warm and Friendly
  • Adaptable and Flexible
  • Team Leadership
  • Cool Under Pressure
  • Relationship Building
  • Decision-Making
  • Courteous Phone Demeanor
  • Process Monitoring

Accomplishments

Studied under public speaking professionals in order to develop interpersonal relationship skills, adaptive speaking abilities, and confidence in any task.

Timeline

Server

Rocktown Kitchen
10.2022 - Current

Maintenance Crew Member

Regal Cinemas
03.2021 - 10.2022

Team Leader

Regal Cinemas
03.2019 - 10.2022

Bachelors Of Political Science - Political Science

James Madison University

Associates Of Arts And Sciences - Transfer Degree

Blue Ridge Community College

Advanced Diploma - General Studies

Spotswood High School

Similar Profiles

CREATE PROFILE
Emmett Kline-Lawson