Emmett (Chad) Hart
Austin,TX
Summary
Dynamic business owner with a proven track record at C & K Roofing and Construction, excelling in customer relations and operations management. Enhanced client satisfaction through exceptional service and effective team leadership, resulting in increased repeat business. Skilled in contract negotiation and staff development, driving operational efficiency and growth.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work History
Owner
C & K Roofing and Construction
07.1997 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Expanded business into new markets
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Pastor
South Austin Baptist Church
10.2001 - 04.2018
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Strengthened relationships between families by initiating regular events and workshops catered to their needs.
- Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual and administrative leadership to church and managed daily operations.
- Led programs such as worship, study, fellowship, and service opportunities.
- Advised couples preparing for marriage via pre-marital counseling services tailored specifically towards their unique relational dynamics.
- Enhanced congregation''s spiritual growth by delivering thought-provoking and engaging sermons.
- Managed church operations, ensuring proper allocation of resources and budget management.
- Enhanced congregational engagement with thought-provoking sermons, drawing on contemporary issues and theological insights.
- Authored sermons, speeches and other religious materials.
Education
Burnet High Schoo;
Burnet, TXSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Project estimating
- Staff management
- Staff hiring
- Negotiation
- Employee development
- Contract negotiation expertise
- Hiring and staffing
- Attention to detail
- Customer service
- Decision-making
- Team leadership
- Effective leader
- Staff training/development
- Delegating work
- Operations oversight
Timeline
Pastor
South Austin Baptist Church
10.2001 - 04.2018
Owner
C & K Roofing and Construction
07.1997 - Current
Burnet High Schoo;
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