Emmi Perez
Tacoma,WA
Summary
Dynamic professional with a strong background in customer service and quality assurance, honed at Taco Bell and NW Etch Tech. Proven ability to enhance guest experiences through excellent communication and problem-solving skills. Recognized for maintaining high cleanliness standards and training new team members to improve operational efficiency.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
Taco Bell
Amarillo, TX
06.2024 - 11.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new team members on operational procedures and systems.
- Collaborated with kitchen staff to manage order accuracy and speed of service.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
Inspector in Quality Assurance and Quality Control
NW Etch Tech
Tacoma, WA
01.2026 - 04.2026
- Conducted quality inspections on finished products to ensure compliance with company standards.
- Assisted in the implementation of quality control procedures to enhance product reliability.
- Documented inspection results and identified non-conformance issues for corrective action.
- Collaborated with production teams to address quality concerns and improve processes.
- Participated in training sessions to gain knowledge of industry best practices in quality assurance.
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Utilized measurement tools such as calipers and micrometers for accurate assessments.
Buser
Olive Garden Restaurant
Amarillo, TX
12.2024 - 05.2025
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables for efficient service.
- Supported kitchen staff by delivering dishes and beverages in a timely manner.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Monitored and restocked supplies to maintain operational efficiency throughout shifts.
- Received positive feedback from guests regarding attentive service and cleanliness standards.
Education
High School Diploma -
Tascosa Highschool
Amarillo, TX05.2025
Skills
Cleaning and sanitation
Excellent communication
Customer service
Problem-solving
Timeline
Inspector in Quality Assurance and Quality Control
NW Etch Tech
01.2026 - 04.2026
Buser
Olive Garden Restaurant
12.2024 - 05.2025
Drive-Thru Cashier
Taco Bell
06.2024 - 11.2026
High School Diploma -
Tascosa Highschool