Emmy Plumb
Kennesaw,GA
Summary
Pursues every opportunity to provide memorable experiences to build loyal customer base. Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Starbucks
05.2023 - Current
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Volunteer
Books For Africa
05.2023 - 07.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Barista
Target
10.2020 - 01.2021
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained regular and consistent attendance and punctuality.
Education
BBA - Professional Sales
Kennesaw State University
Kennesaw, GA05.2026
Skills
- Leadership experience
- Sales proficiency
- Sales Promotion
- Cash Handling
- Exceptional customer service
Accomplishments
- Earned Starbucks' Partner of the Quarter award within two months of employment, recognizing exceptional teamwork, customer service, and performance.
Timeline
Barista Trainer
Starbucks
05.2023 - Current
Volunteer
Books For Africa
05.2023 - 07.2023
Barista
Target
10.2020 - 01.2021
BBA - Professional Sales
Kennesaw State University
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