Emmy Voss
Oskaloosa,IA
Summary
Proven professional with a track record of enhancing operational efficiency at Brett Voss Construction and Mahaska County Sheriff Department. Excelled in office administration and organization, significantly improving client communication and facility security. Skilled in customer service and adept at managing confidential information, consistently ensuring accuracy and compliance.
Overview
24
24
years of professional experience
Work History
Secretary
Brett Voss Construction
03.2010 - 04.2024
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Jailer
Mahaska County Sheriff Department
06.2001 - 06.2004
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
- Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.
- Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
- Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Monitored surveillance equipment regularly to identify potential safety hazards or violations within the facility.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Assisted in intake and release of inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
Curriculum Coordinator
Ginger Bread House
Storm Lake, IA
05.2000 - 05.2001
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
No Degree - Criminal Justice
Iowa Central Community College
Fort Dodge, IA05.2002
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- File Management
- Calendar Management
- Confidentiality understanding
- Supply Restocking
- Mail distribution
- Accounts receivable and payable
- Accounts Payable
- Travel Arrangements
- Fast Learner
Timeline
Secretary
Brett Voss Construction
03.2010 - 04.2024
Jailer
Mahaska County Sheriff Department
06.2001 - 06.2004
Curriculum Coordinator
Ginger Bread House
05.2000 - 05.2001
No Degree - Criminal Justice
Iowa Central Community College
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