Emry Denson
Palm Coast
Summary
Diligent New Graduate PTA with strong foundation in patient care, therapeutic exercises, and rehabilitation techniques. Demonstrated ability to support physical therapists in implementing treatment plans effectively. Proven skills in patient communication and therapeutic interventions. My Server Skills also will assist me in being a strong multitasker, working in fast paced environments, and providing great customer services.
Overview
9
9
years of professional experience
Work History
Server
Kekes Breakfast Cafe
Ormond Beach, FL
03.2023 - 04.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently while maintaining attention to detail and accuracy during order processing.
- Trained new servers on menu offerings, service protocols, and best practices for customer interaction.
- Assisted in maintaining cleanliness and organization of dining area, promoting a welcoming atmosphere for guests.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Roland Martins Marina Tiki Bar
Clewiston, FL
07.2020 - 03.2023
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours to maximize service speed.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu items, service standards, and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Recreation Aide
Seminole Tribe of Florida
Brighton Reservation, FL
03.2019 - 05.2022
- Coordinated events and activities, ensuring smooth operation and participant satisfaction.
- Assisted in planning and implementing recreational programs for community engagement.
- Led group activities, fostering teamwork and collaboration among participants.
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by planning and implementing diverse recreational activities.
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Led group activities that promoted physical fitness, mental well-being, creativity, social interaction, or skill development among participants.
- Assisted in the planning and execution of special events, such as holiday celebrations or community gatherings, resulting in memorable experiences for attendees.
- Provided exceptional customer service to patrons by addressing inquiries and resolving issues in a timely manner.
Server
Sonnys Real Pit BBQ
Clewiston, FL
10.2017 - 03.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
Associate of Science - Physical Therapist Assistant
Daytona State College
05-2026
Associate of Arts - Kinesiology
Daytona State College
Daytona Beach, FL05-2024
Skills
- Strong work ethic
- Patient care
- Safety management
- Functional improvement
- Team collaboration
- Patient education
- Treatment implementation
- Patient service
- Clinical reasoning
- Balance training
- Customer service
Timeline
Server
Kekes Breakfast Cafe
03.2023 - 04.2026
Server
Roland Martins Marina Tiki Bar
07.2020 - 03.2023
Recreation Aide
Seminole Tribe of Florida
03.2019 - 05.2022
Server
Sonnys Real Pit BBQ
10.2017 - 03.2019
Associate of Science - Physical Therapist Assistant
Daytona State College
Associate of Arts - Kinesiology
Daytona State College