Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emyli Rector

Bullhead City,AZ

Summary

I have demonstrated strong problems solving skills, and fast-paced high-pressure environments. I communicate effectively with staff and upper management to ensure smooth operations in goal alignment of our company.

I lead and supervise daily restaurant operations, delivered exceptional customer service by resolving issues promptly.

I am very experienced with customer service. I handle escalated customer concerns.

I have also trained, coached, and developed team members to improve productivity to company standards. I manage shift scheduling, dedicated tasks in real time to meet business demands.

I have worked for this company for six years now, and I want to now explore my skills that I've learned from here to a position that I would really expand in and get to grow even more as a person and a leader.

I might have not worked in a Office setting before, but I am very aware of the duties that is being asked for and can learn quickly.

I am technology savvy. I have worked with Microsoft, Excel, and other sources.

I am a very fast learner and I work hard and put my all into my job.

Overview

6
6
years of professional experience

Work History

Assistant Manager

In-N-Out Burger
Waco, TX
02.2020 - 03.2026
  • Led training sessions for new staff, enhancing onboarding efficiency and team performance.
  • Streamlined inventory management processes, reducing waste and ensuring product availability.
  • Coordinated scheduling to optimize labor resources and improve operational efficiency during peak hours.
  • Developed standard operating procedures to ensure consistency in service delivery across shifts.
  • Enhanced customer service protocols, resulting in improved feedback scores and repeat business rates.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

No Degree -

Mohave Community College
Kingman, AZ

Associate of Science - Social Work

Temple College
Temple, TX
05-2027

High School Diploma -

Mohave High School
Bullhead City, AZ
05-2021

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Time management
  • Customer relations
  • Staff training and development
  • Organization skills
  • Telephone skills
  • Data entry
  • Scheduling
  • File management

Timeline

Assistant Manager

In-N-Out Burger
02.2020 - 03.2026

No Degree -

Mohave Community College

Associate of Science - Social Work

Temple College

High School Diploma -

Mohave High School