En Bridges
Dallas,GA
Summary
Dynamic Shift Leader at Krystal Restaurant with a proven track record in enhancing customer service and operational efficiency. Skilled in cash handling and inventory management, I excel in training teams and resolving conflicts, ensuring a positive dining experience. Committed to maintaining safety standards while fostering collaboration in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Krystal Restaurant
08.2021 - 04.2024
- Assisted in daily operations, ensuring adherence to safety protocols and procedures.
- Supported team members during peak hours, enhancing customer service efficiency.
- Learned to operate equipment and tools effectively for streamlined workflow.
- Contributed to inventory management by organizing stock and maintaining cleanliness.
- Engaged with customers to address inquiries and provide product information.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
No Degree -
East Paulding High School
Dallas, GASkills
- Customer service excellence
- Inventory management
- Cash handling
- Point of sale operations
- Equipment operation
- Communication skills
- Multitasking abilities
- Positive attitude
- Conflict resolution
- Stock organization
- Team collaboration and leadership
- POS system operation
- Training assistance
Timeline
Shift Leader
Krystal Restaurant
08.2021 - 04.2024
No Degree -
East Paulding High School