Enajo Best
5234 Sagewood Drive College Station ,TX
Summary
Dynamic professional with a proven track record at Heart of Texas Goodwill Industries, excelling in team leadership and customer service. Skilled in decision-making and problem-solving, I implemented process improvements that enhanced service delivery and fostered strong customer relations, contributing to a positive work environment and increased customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Heart of Texas Goodwill Industries
10.2025 - Current
- Assisted in managing daily operations, ensuring efficient workflow across departments.
- Supported team in achieving productivity goals through effective scheduling and resource allocation.
- Trained new staff on company policies, procedures, and operational systems for seamless integration.
- Coordinated inventory management processes to maintain stock levels and reduce waste.
- Implemented process improvements that enhanced service delivery and customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Sales Specialist
Dillards Department Store
03.2023 - 10.2025
- Assisted customers in product selection to enhance shopping experience.
- Collaborated with team members to maintain optimal store presentation standards.
- Adapted quickly to seasonal promotions and merchandising strategies.
- Resolved customer inquiries and concerns, fostering positive relationships and loyalty.
- Monitored inventory levels and restocked merchandise as necessary to meet demand.
- Participated in training programs to develop sales techniques and product expertise.
Hospitality Worker
Schofield NursingHome
10.2017 - 03.2021
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Maintained cleanliness and organization of common areas to promote a safe environment.
- Supported nursing staff by delivering meals and assisting with patient mobility.
- Engaged residents in social activities, enhancing their overall well-being and participation.
- Monitored resident conditions, promptly reporting changes to nursing staff for timely interventions.
- Collaborated with team members to create individualized care plans tailored to resident needs.
- Implemented infection control protocols, contributing to a healthier living environment for residents.
- Trained new staff on operational procedures and best practices for resident care.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Personal Care Aide
Venture Forthe
July - 10.2021
- Assisted clients with daily living activities to promote independence and enhance quality of life.
- Implemented personalized care plans tailored to individual needs, ensuring client satisfaction and comfort.
- Monitored client health status, reporting changes to healthcare providers for timely interventions.
- Provided emotional support and companionship, fostering a trusting relationship with clients and families.
- Trained new aides on best practices in personal care, improving team efficiency and service quality.
Education
High School Diploma -
Pioneer High School
Yorkshire, NYSkills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Timeline
Assistant Manager
Heart of Texas Goodwill Industries
10.2025 - Current
Sales Specialist
Dillards Department Store
03.2023 - 10.2025
Hospitality Worker
Schofield NursingHome
10.2017 - 03.2021
Personal Care Aide
Venture Forthe
July - 10.2021
High School Diploma -
Pioneer High School