Diamelys Garcia
Pembroke Pines,FL
Summary
To obtain a challenging position within a company that will allow for personal growth and career advancement
Overview
18
18
years of professional experience
Work History
Office Manager and Administrations
Centrum Health
Miami, FL
03.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls , physical or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews
- Approved bi-weekly payroll for employees.
Front Desk Team Lead
Medcare/Plan Quality Center/Centrum Health
09.2016 - 03.2019
- Ensure that all current promotional and or activity information is communicated to the team.
- Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
- Responsibility for the copay, and all the money that come in to the clinic.
- Responsibility to order all clinic supply , Office supply, medical supply and activity center as well
- Med Care/Plan Clinic Miami, FL (Front Desk)-04/2015-08/2018
- - Answering the phone, taking appointment scheduling new patient
- - Taking note in patient chart, confirming appointment - Give order to patient for labs, u/s, x-ray and external referral
- -scan documents
- -responsible for all fax that come in and out
Planner/ Cabin serviced
Eulen America
Miami, FL
08.2009 - 04.2015
- Responsible for keeping up with planes flight schedule -sending cleaner on time to the gate
- According to the passenger needs crew go back to the gate
sale associate
Dillard stores
Miami, FL
06.2007 - 02.2009
- Answering sales and inventory phones calls -Responsible of providing excellent customer services -increasing and exceeding sales numbers on a monthly
Education
Pharmacy tech
EVEREST INSTITUTE
06.2008
HIGH SCHOOL DIPLOMA - undefined
MIAMI CORAL PARK SENIOR HIGH
05.2006
Skills
- Strong work ethic, great communication skills
- Flexible, organized, team worker, responsible, punctual, dependable
- Great communication skill Fluent speaking, reading and writing English & Spanish
- Fast learner, great adaptability and very open minded
ADDITIONAL SKILLS
MICROSOFT OFFICE, WORD, EXCELL, OUTLOOK, EXPLORER, INTERNET RESEARCH.
Timeline
Office Manager and Administrations
Centrum Health
03.2019 - Current
Front Desk Team Lead
Medcare/Plan Quality Center/Centrum Health
09.2016 - 03.2019
Planner/ Cabin serviced
Eulen America
08.2009 - 04.2015
sale associate
Dillard stores
06.2007 - 02.2009
Pharmacy tech
EVEREST INSTITUTE
HIGH SCHOOL DIPLOMA - undefined
MIAMI CORAL PARK SENIOR HIGH