Ender J. Coronado Scott
Miami,FL
Summary
Resourceful Barista Shift Supervisor known for maintaining high productivity levels and completing tasks efficiently. Specialize in customer service, inventory management, and team leadership. Excel in communication, adaptability, and problem-solving to ensure seamless operations and positive customer experiences. Committed to fostering a supportive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Crema Gourmet Espresso Bar
Miami Beach, FL
03.2022 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Managed customer service inquiries and complaints in a timely manner.
Barista
Vice city bean
Miami, FL
08.2023 - 11.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Barista
XO Espresso Bar
Miami Beach, Florida
05.2023 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Education
Accontant - Business Administration
Universidad Rafael Belloso Chacin (U.R.B.E.)
Maracaibo, Zulia - Venezuela.05-2013
Skills
- Sales monitoring
- Recruiting and interviewing
- Task Delegation
- Operations Management
- Employee Performance Evaluations
- Orientating and training
- Money Handling
- Customer Relations
- Microsoft Office expertise
- Staff Training and Development
- Employee Scheduling
Timeline
Barista
Vice city bean
08.2023 - 11.2024
Barista
XO Espresso Bar
05.2023 - 07.2023
Assistant Manager
Crema Gourmet Espresso Bar
03.2022 - Current
Accontant - Business Administration
Universidad Rafael Belloso Chacin (U.R.B.E.)
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