Engelberto Robledo Jr
Los Angeles,CA
Summary
Conscientious with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service. Cash register, handling money experience.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
JBHL, LLC Photography
Montebello, CA
03.2021 - Current
- Answer phones for photography business, client assistance, data entry, light photoshop, crop photos, pick best images, assist photographer with photo sessions.
- Seasonal work only Fall and Winter / some spring photos
Customer Service Representative
Shutterbug Express Photography
DIAMOND BAR, ca
08.2015 - 04.2020
- Customer service for school photography business, assist photographers, answer phones, client retention, input photo packets, data entry.
- Business closed due to COVID shutdown at the schools.
Customer Service Representative
Target, Inc.
Pacoima, CA
11.2005 - 07.2015
- Maintained customer satisfaction addressing customer needs and resolving concerns. Assist with stocking of shelves. Assist with cash register.
Education
High School Diploma -
Polytechnic High School
Sun Valley, Ca06-2005
Skills
- Bilingual English / Spanish
- Computer / Internet proficient
- Client assistance
- Data entry
- Phone communication
- Customer assistance
References
References available upon request.
Timeline
Customer Service Representative
JBHL, LLC Photography
03.2021 - Current
Customer Service Representative
Shutterbug Express Photography
08.2015 - 04.2020
Customer Service Representative
Target, Inc.
11.2005 - 07.2015
High School Diploma -
Polytechnic High School