Enid Graham
Jackson,Tennessee
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Master Stylist
JC Penney Salon
08.2018 - 06.2024
- As a Master stylist my job description included but was not limited to working behind the chair as I cut, colored, styled the clients hair to meet client’s expectations
- I set goals for myself weekly, rebooked 95% of my appointments to maintain a full book
- I met all goals with product sales and educated new stylist on building clientele and the importance of upselling.
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
Enrollment Advisor/Education Coordinator
PJ's College Of Cosmetology| Vincennes University
05.2018 - 06.2024
- As an Enrollment Advisor my job description included assisting prospective students in the enrollment process, providing information about courses, admission requirements, financial aid options
- Guide students through the application and registration process and follow up with them to ensure successful enrollment
- Once enrolled I maintained a good working relationship with student
- Met and exceeded enrollment and retention goals consistently.
- Finalized and processed enrollment applications.
- I educated them on financial aid award letters, disbursement checks, processed all tuition payments, daily bank deposits and assisted the school director in maintaining all COE standards
- Visited 11 beauty schools throughout Indiana and Kentucky leading monthly classroom style instruction for all educators, I sat in on teacher theory and practical classes and designed student and instructor surveys
- As an Educator my job included but was not limited to Creating lesson plans, teaching theory and practical class to student
- Mentoring students and providing support overseeing examinations, providing course feedback to the college.
- Trained and mentored junior enrollment professionals
Stylist/Manager
Regis Corp
12.2010 - 08.2020
- As Manager I took on all managerial duties which included hiring, coaching staff, leading team meetings, inventory control, making schedules for employees, holding monthly education meetings to ensure my team was educated in all areas
- As a Hairstylist, my Job description included but was not limited to hands-on cutting, styling, coloring, waxing, and make-up.
Education
Cosmetology -
PJ's College of Cosmetology
Indianapolis, IndianaEducator -
PJ's College of Cosmetology
Brownsburg, IndianaSkills
- Microsoft Excel
- Public speaking
- Payroll
- Customer retention
- Customer support
- Management
- Organizational skills
- Recruiting
- Budgeting
- Excellent customer service
- Reliable and punctual
- Organizational proficiency
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Strategic Planning
Certification
- Vincennes University Dual Credit professional development workshop
- Federal Student Aid 2022-2023 the FAFSA process
- Federal Student Aid 2023-2024 student aid eligibility and comment code training
Timeline
Master Stylist
JC Penney Salon
08.2018 - 06.2024
Enrollment Advisor/Education Coordinator
PJ's College Of Cosmetology| Vincennes University
05.2018 - 06.2024
Stylist/Manager
Regis Corp
12.2010 - 08.2020
Cosmetology -
PJ's College of Cosmetology
Educator -
PJ's College of Cosmetology
- Vincennes University Dual Credit professional development workshop
- Federal Student Aid 2022-2023 the FAFSA process
- Federal Student Aid 2023-2024 student aid eligibility and comment code training
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