DAVINA MILLER-CLEMENTS
Smyrna,TN
Summary
Dedicated professional with a proven track record of meeting company goals through consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand. Passionate about customer service, leveraging skills, dedication, and background to build strong relationships and drive positive outcomes.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Prism Salon Studio
05.2021 - Current
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Oversaw business budget planning and administration, accounting functions, purchasing to handle financial needs.
- Put together realistic budgets based on costs and fees for a successful business.
- Provided financial management through the preparation of bank deposits and the settlement of sales, returns, and transaction reports.
- Learned and remained updated on statutory requirements and regulations.
- Identified and qualified customer needs and negotiated and closed profitable projects with a high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Master Stylist
JC Penney Salon
05.2014 - 04.2021
- Organized sales area and work station to showcase products and boost sales.
- Doubled service sales in first year.
- Increased barber and clipper cuts in salon.
- Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Counted and documented opening and closing cash amounts daily.
Manager/Master Barber
Regis/Supercuts
01.2009 - 05.2014
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business, increasing retail sales by 40%.
- Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules, and monitored performance, and conveyed constructive feedback to improve skills.
Education
Bachelor of Science - Political Science/Public Policy
Middle Tennessee State University
Murfreesboro, TN12-2024
Associate of Science - Political Science And Government
Motlow State Community College
Smyrna, TN05-2021
Cosmetologist -
Regency Beauty Institute
Nashville, TN10.2008
Skills
- Appointment scheduling
- Problem-solving abilities
- Task prioritization
- Customer relations
- Attention to detail
- Conflict resolution
- Adaptability and flexibility
- Professional demeanor
- Time management
- Communication
- Customer retention
- Delegation
Timeline
Owner/Operator
Prism Salon Studio
05.2021 - Current
Master Stylist
JC Penney Salon
05.2014 - 04.2021
Manager/Master Barber
Regis/Supercuts
01.2009 - 05.2014
Bachelor of Science - Political Science/Public Policy
Middle Tennessee State University
Associate of Science - Political Science And Government
Motlow State Community College
Cosmetologist -
Regency Beauty Institute
Similar Profiles
Lola SaccoLola Sacco
Salon Owner/Operator at Prism StudioSalon Owner/Operator at Prism Studio
Hugo LopezHugo Lopez
Gameplay Animator at Prism StudioGameplay Animator at Prism Studio
Truc NguyenTruc Nguyen
Cosmetologist at Salon PrismCosmetologist at Salon Prism
Hannah BridgesHannah Bridges
Shipping Clerk at Sinomax UsaShipping Clerk at Sinomax Usa
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement