Enid Santana
Valdosta,Georgia
Summary
Goal-oriented Specialty leasing management professional with a solid understanding of the daily operational requirements needed to run a successful shopping center. Successful at balancing tenants' rights with business considerations to achieve financial targets. Exceptional relationship-building abilities with tenants, coworkers and community. Excellent interpersonal, communication and leadership abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Specialty Leasing Manager
Spinoso Real Estate Group
Syracuse , New York
08.2019 - Current
- Prepared specialty leasing annual budgets and achieved budgeted annual income goals by consistently updating and reforecasting budget on a monthly basis.
- Qualified prospective new Licensees, negotiated and executed specialty lease agreements in accordance with company policies.
- Executed renewals and negotiated increases in rents by reviewing licensee sales to maximize specialty leasing income.
- Maintained communication with Permanent Leasing agents assigned to the shopping center by forwarding any leads overqualified for Specialty Leasing. Also forwarded Specialty Leasing tenants leads that qualified to be incubated into Permanent tenants.
- Identified new business opportunities through networking with industry professionals, canvassing surrounding markets/social media platforms to continually improve the Specialty Leasing program.
- Enforced company standards within the specialty leasing program such as collecting certificates of insurance with proper coverage amounts, collecting monthly sales reports and enforcing visual standards and shopping center rules.
- Coordinated and communicated with mall team tenant move-ins, tenant relations, and special events within shopping centers.
- Worked closely with property office coordinator and accounting to monitor and collect accounts receivables balances owed by tenants.
- Assisted in creation of shopping center marketing materials by providing pertinent market news and insights to Marketing team and General Manager.
- Completed day-to-day duties accurately and efficiently.
- Assisted in the training and onboarding of new Specialty Leasing Manager throughout the portfolio.
- Completed day-to-day duties accurately and efficiently.
Specialty Leasing Manager
CBL & Associates Properties
Chattanooga , TN
07.2015 - 08.2019
Specialty Leasing & Marketing Manager
Jones Lang LaSalle, JLL
Atlanta , GA
03.2009 - 07.2015
Education
Wiregrass Technical Colle
Skills
Accomplishments
- 2017 ICSC Maxi Gold Winner for Marketing Excellence Cause Related Marketing Valdosta Mall
Certification
- Licensed Real Estate Agent since 2010 (Georgia)
Languages
Spanish
Professional
Affiliations
- Founding School Board Member of Scintilla Charter Academy. Worked hand in hand with founding teachers to bring the charter school option to the community. Since opening in 2015, the school has expanded from its original K-5 grades into K-12 grades due to community demand and excellent performance. School was recently recognized as Georgia Title I Distinguished School (October 2023).
- Valdosta Takedown Club
References
References available upon request.
Timeline
Specialty Leasing Manager
Spinoso Real Estate Group
08.2019 - Current
Specialty Leasing Manager
CBL & Associates Properties
07.2015 - 08.2019
Specialty Leasing & Marketing Manager
Jones Lang LaSalle, JLL
03.2009 - 07.2015
Wiregrass Technical Colle
- Licensed Real Estate Agent since 2010 (Georgia)
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