David R. Boccher
New Milford,NJ
Summary
Dynamic retail and leasing professional with extensive expertise in specialty leasing management, tenant relations, and team leadership. Committed to operational excellence and strategic planning, leveraging effective resource management to drive growth and enhance productivity. Proven track record in negotiating and securing high-value lease agreements that contribute to exceptional occupancy rates, consistently achieving results through collaboration and adaptability. Renowned for strong problem-solving and decision-making abilities, coupled with a reputation for reliability and a steadfast focus on meeting organizational goals.
Overview
21
21
years of professional experience
Work History
Specialty Leasing Manager
Urban Edge Properties
Paramus, New Jersey
04.2023 - Current
- Business Development: Oversee leasing in all common areas, vacant in lines, carts, kiosks, storage, vending and ancillary retail. Negotiate and facilitate all license agreements, securing necessary approvals, documentation for execution. Coordinate all aspects of tenant move-in and move-outs, ensuring efficient transitions and minimal disruption.
- Proactively prospect and establish relationships with local, regional and national retailers through cold calling and networking. Coordinate and host tours to attract potential tenants with records maintained in company CRM program.
- Oversee retailer compliance with property operational guidelines and common area standards. Ensure compliance with all federal, state and local regulations pertaining to business registration, licensing and permits.
- Administer sales and rent collection processes, ensuring timely payments and accurate financial tracking. Manage all tenant communications, insurance requirements, fostering positive relationships and organizational efficiency.
- Collaborate in the creation of leasing budget and financial consumption to forecast and achieve the center's $2.5 million program objective, occupancy and revenue goals.
Regional Property Management Associate
Brookfield Properties
Paramus, New Jersey
06.2018 - 04.2023
- Facilitated property management operations across multiple locations ensuring smooth day-to-day execution and enhanced tenant satisfaction.
- Collaborated with local property teams to implement best practices and streamline processes for improved efficiency.
- Lease Administration: prepared, reviewed and processed license agreements and renewal documents, overseeing their execution.
- Property Marketing Support: Developed and executed marketing strategies for vacant units, coordinated showings with prospective tenants, and utilized advertising, including digital campaigns, to maximize occupancy rates.
- Visuals/Marketing Collateral: Directed contract visual merchandisers and third-party vendors, ensuring compliance, and managed signage collateral for media buys, barricade graphics, vacant window displays, and RMU’s.
- Digital Advertising Initiatives: Planned, launched, and monitored digital advertising campaigns across various platforms to promote properties, drive tenant engagement, and support occupancy targets. Coordinated with internal teams and external agencies to optimize campaign performance and reporting.
General Manager/District Training Manager
Swarovski North America
Paramus, New Jersey
12.2012 - 06.2018
- Recruited, hired, and on-boarded non-exempt employees for multiple locations.
- Fostered teamwork and an open-door environment to promote positive dialogue across the district.
- Developed, implemented and conducted training programs on topics covering client consultation, product demonstration and sales closing, compliance and company policies.
- Recommended improvements in staff training, operations management, customer service, and sales techniques to enhance financial performance and inventory/gross margin results.
- Achieved a cohesive culture across all staff levels through proactive management, improved communication, service standards, staff focus, and accountability.
- Coached and mentored peer store managers and supervisors in effective leadership and training techniques. Tracked and reported on training activities, participation, and results in Regional and HR leadership.
General Manager
Victorinox Swiss Army, Inc.
New York, New York
07.2011 - 12.2012
- Spearheaded key initiatives and implemented core competencies for first-generation boutiques in North America.
- Prepared and maintained Employee Handbook and Policy/Procedures Manual.
- Motivated and coached staff members by delivering exceptional upselling and cross-selling techniques, directly related to impacting the store’s revenue and sales objectives. Enhanced customer loyalty by delivering exceptional experience resulting in repeated business.
- Recommended improvements in staff training, client service, and selling behaviors to enhance store financial performance.
Store Manager
Kenneth Cole Productions
New York, New York
03.2009 - 07.2011
- Responsible for daily operations ensuring exceptional customer service and achieving sales targets through Inventory Control, Store Operations, Visual Merchandising and Financial Management.
- Coordinated and executed hiring processes to fill all open positions and backfill for seasonal and contract hires. Implemented training programs for new hires and continuing education for current staff.
- Primary point of contact for employee concerns, mediating conflicts and performance management.
- Maintained HR reporting to submit to upper management on turnover rates, training completion and disciplinary actions.
- Enhanced organizational development by fostering a positive climate to empower employees beyond their potential.
Store Manager/District Training Manager
Guess Inc., G by Guess
Paramus, New Jersey
07.2007 - 03.2009
- Managed store operations with a focus on profitability, operational excellence, merchandise presentation, and talent development.
- Maintained a Customer Experience Evaluation score of 83% (district average 65%) and a Conversion rate of 16.72% (district average 13.21%).
- Achieved a shrink percentage of 0.04% (company goal 1.00%).
- Successfully staffed for Back to School/Holiday 2007 and 2008.
- Retained and developed the initial management team; coached new managers from Assistant to Top Door Store Managers.
Human Resources Associate
Gap, Inc., Banana Republic
Paramus, New Jersey
02.2005 - 07.2007
- Recruited, hired, and trained staff to drive profitable top-line sales growth.
- Achieved Human Resources hiring goals for holiday staffing.
- Focused on daily training and development to meet/exceed individual and store goals, with client service as the top priority.
Education
Bachelor of Science (BA) - Business Management (Human Resources)
Dominican University
Orangeburg, New YorkSkills
- Goal oriented
- Property management
- Budget development
- CRM software
- Social media marketing
- Store operations
- Merchandise planning
- Competitor analysis
- Coaching and mentoring
- New hire on-boarding
- Operations management
- Leadership and team building
Timeline
Specialty Leasing Manager
Urban Edge Properties
04.2023 - Current
Regional Property Management Associate
Brookfield Properties
06.2018 - 04.2023
General Manager/District Training Manager
Swarovski North America
12.2012 - 06.2018
General Manager
Victorinox Swiss Army, Inc.
07.2011 - 12.2012
Store Manager
Kenneth Cole Productions
03.2009 - 07.2011
Store Manager/District Training Manager
Guess Inc., G by Guess
07.2007 - 03.2009
Human Resources Associate
Gap, Inc., Banana Republic
02.2005 - 07.2007
Bachelor of Science (BA) - Business Management (Human Resources)
Dominican University