Emilyanne F. Liddell
Carver
Summary
Seasoned sales professional bringing proven skills in negotiating, preparing and finalizing agreements to drive revenue. Ready to bring knowledge and abilities to a challenging role with potential for long-term career advancement and success.
Overview
21
21
years of professional experience
Work History
Specialty Leasing Manager
Spinoso Real Estate Group
12.2024 - Current
- Develop, implement, and manage Specialty Leasing program and budget.
- Obtain, screen, and select specialty retailers.
- Favorably negotiate License Agreements to achieve the centers budget and goals.
- Identify new Specialty Leasing opportunities through canvassing, networking and referrals.
- Establish strong, professional relationships with licensees by promoting team collaboration and delivering exemplary service.
- Develop annual operating budgets and forecasts, as well as sales and marketing plans.
- Respond to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Conduct property showings to highlight features, answer questions, and redirect concerns to close contracts.
Sales Manager
Ultra Modern Rails
05.2024 - 10.2024
- Set sales goals, compared performance to goals, and adjusted goals as needed
- Assessed current team processes and procedures, identify opportunities for improvement of conversion rate and revenue targets.
- Provided detailed and accurate sales forecasts
- Coached, mentored, and provided feedback to team members
- Fostered a competitive yet collaborative team environment
- Assessed individual performance through observation and measurement, and suggest corrective actions as needed
Specialty Leasing Manager
Spinoso Real Estate Group
07.2023 - 04.2024
- Develop, implement, and manage Specialty Leasing program and budget.
- Obtain, screen, and select specialty retailers.
- Favorably negotiate License Agreements to achieve the centers budget and goals.
- Identify new Specialty Leasing opportunities through canvassing, networking and referrals.
- Establish strong, professional relationships with licensees by promoting team collaboration and delivering exemplary service.
- Develop annual operating budgets and forecasts, as well as sales and marketing plans.
- Respond to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Conduct property showings to highlight features, answer questions, and redirect concerns to close contracts.
Specialty Leasing Representative
Pyramid Management Group
09.2021 - 07.2023
- Increased revenue by 150% first year and named #1 Sales Rep in Regional Centers.
- Prospected new retailers through active and persuasive communication, including cold-calling, networking and weekly travel.
- Negotiated competitive licensing deals to provide shopping centers with diverse mix of product lines.
- Manage tenant operational items such as merchandizing and visual presentation of retail stores.
- Understood and enforced all clauses and conditions of tenant licensing agreements.
- Analyzed revenue, sales, budget, marketing, and deal reports, as well as keeping accurate and updated business records.
- Collecting monthly rent, sales and overage fees.
- Coordinated with Operations team to prepare vacant spaces.
Assistant Community Manager
Greystar Property Management
09.2020 - 03.2021
- Completed the transactions and tasks related to the financial operation of the community.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Received and processed resident payments, and updated system accounts with latest information.
- Facilitated the Affordable Housing Program, adhering to MA Fair Housing Laws.
- Operated the property management software (Yardi/OneSite).
- Worked with maintenance staff to complete timely repairs and enhancements.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
Leasing Professional
Greystar Property Management
11.2017 - 03.2020
- Ensured achievement of the community’s revenue and occupancy goals by directing the community’s marketing, advertising, and sales activities.
- Stayed informed about current market and competitor conditions that may impact the community’s occupancy and sales results.
- Actively participated in the leasing process by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures.
- Reviewed and analyzed financial reports, shop reports, traffic and closing ratios, and other operational reports to identify and resolve issues impacting leasing performance.
- Performed background checks on over 450 apartment applicants.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Oversaw the lease renewal program.
Vehicle Sales Specialist
Carver Auto Sales
10.2006 - 06.2012
- Auto sales included negotiation, completing quotes and sales agreements, payment, and insurance options
- Followed up on sales leads via phone calls and emails, setting up and confirming appointments
- Marketing duties such as listing cars on various websites, doing online research, preparing mailers, and maintained the company website.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Created and implemented sales strategies to successfully meet company targets.
Construction Equipment Leasing/Quotes, Assistant
Liddell Brothers Inc.
05.2004 - 10.2006
- Assisted in developing quotes for projects put out to bid by state and local agencies and submit to contractors for consideration
- Developed strong customer relations.
- Negotiated post-bid awards.
- Built and maintained positive customer relationships with contractors, agencies, and clients.
- Reviewed and revised practices to satisfy OSHA requirements and standards by company.
- Assistant to VP.
Skills
- Maintaining Closing Ratios
- Proficiency in Yardi
- Lease Negotiation, Management and Retention
- Business Development and Planning
- Account and Territory Management
- Critical Thinking
- Excellent Communication Skills
- Networking
- Lead Development
Timeline
Specialty Leasing Manager
Spinoso Real Estate Group
12.2024 - Current
Sales Manager
Ultra Modern Rails
05.2024 - 10.2024
Specialty Leasing Manager
Spinoso Real Estate Group
07.2023 - 04.2024
Specialty Leasing Representative
Pyramid Management Group
09.2021 - 07.2023
Assistant Community Manager
Greystar Property Management
09.2020 - 03.2021
Leasing Professional
Greystar Property Management
11.2017 - 03.2020
Vehicle Sales Specialist
Carver Auto Sales
10.2006 - 06.2012
Construction Equipment Leasing/Quotes, Assistant
Liddell Brothers Inc.
05.2004 - 10.2006
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