Enma Lopez

Thompson Hospitality

10.2022 - Current

Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
Assisted in training new food runners, improving team efficiency and service quality.
Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
Maintained cleanliness and organization in dining area, contributing to inviting environment.
Assisted with bussing tables and cleaning up spills.
Processed payments for orders and provided customers with change.
Greeted customers and provided menus upon arrival to dining room.
Monitored dining room inventory and replenished as necessary.
Worked flexible schedule and extra shifts to meet business needs.